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Credit Excellence Awards

Welcome to the Credit Excellence Awards, in association with Marston Holdings - the outstanding awards scheme from GTS Media, the publishers of the respected industry publications Credit Collections & Risk and CCR-PublicSector, as well as the CCR-interactive conference.

Who can apply for a Credit Excellence Award?

The Credit Excellence Awards are unique because applications for each category are open to the whole range of the industry in those sectors.

So you can apply if you are an individual credit professional, a team, a consumer or commercial creditor, a supplier company, or a product.

Each Credit Excellence Award is rigorously judged by an independent panel of experts in that field. So you must be prepared to give significant amounts of relevant information to support your application. You must also be ready, if asked, to come before the judges so that they can ask you questions face to face.

Application Packs are now available and the Awards are completely free to enter. To request an Application Pack, please email  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  or contact Ian Willcox on 07951 262848.  

This year's finalists in each category are:

The Credit Excellence Award For Collections

  • Flint Bishop Solicitors
  • Shabina Kauser, collector, HMRC
  • Ian Williams

The Credit Excellence Award For Compliance:

  • Cabot Credit Management
  • Freedom Finance
  • Shop Direct Financial Services

The Credit Excellence Award In Export And International:

  • April Versace, Tucker Company Worldwide
  • ICM Consulting and Training
  • Kohler EMEA Corporate Credit Services

The Credit Excellence Award For The Newcomer To The Industry:

  • Katie Cotter, collector, HMRC
  • NextGear Capital
  • CreditHQ Ormsby Street

The Credit Excellence Award For The Legal And Enforcement Profession:

  • Flint Bishop Solicitors
  • Mortimer Clarke Solicitors
  • Severn Trent Water Customer Credit Management – ELIPS Team

The Credit Excellence Award For Commercial Credit:

  • Ian Williams
  • Siemens Credit Control Team Manchester
  • Credit Control Department Veolia ES (UK)

The Credit Excellence Award For Contribution To The Credit Industry:

  • Credit Management Group’s UK Credit Control Team
  • Freedom Finance
  • ICM Consulting and Training

The Credit Excellence Award in Risk, Data, and Fraud Prevention:

  • 118118 Money
  • UK Credit Risk Teams SIG
  • Credit Control Department, Veolia ES (UK)

The Judges

As ever, the Credit Excellence Awards Judges Boast a wealth of industry knowledge and experience. They are:

The Credit Excellence Award for the Legal and Enforcement Profession

  • Jerome Heap, commercial customer collections manager, Southern Water Services
  • Alessia Frisina, senior corporate counsel, Cisco Systems
  • Duncan Grubb, director, Pre Pack Pool

The Credit Excellence Award for Commercial Credit and Collections 

  • Steve Thomson, credit risk manager, Karro Food
  • Gary Steadman, director, invoice to cash - global business services, Life Sciences
  • Martin Kirby, head of credit, Adecco
  • Pete Whitmore, former senior credit manager, Ingram Micro

The Credit Excellence Award for Compliance

  • Marie Marsden, head of credit operations, Shop Direct Financial Services
  • Robert Bell, owner, RB Compliance Consultancy
  • Val McCarren, head of collections & recoveries, Tesco Bank
  • Jeff McAdam, UKAR debt management, UKAR 

The Credit Excellence Award for Export and International Credit and Collections

  • Jon Swan, head of credit management, Hachette UK
  • David Tinsley, former revenue manager, Vodafone
  • Phil Rice, manager - order to cash, Aggregate Industries Europe 

The Credit Excellence Award for Collections

  • Gail Armstrong, credit operations manager, Siemens
  • Simon Rawlings, head of collections, TalkTalk Group
  • Jaime Graham, director, UK debt management, Santander
The Credit Excellence Award for Risk, Data, and Fraud Prevention
  • Surinder Chandla, group credit manager, Countrywide Farmers
  • Richard Wilson, chief credit officer, OneSavings Bank & Kent Reliance
  • Guy Thompson, credit risk manager EMEA and China, Sun Chemical Group 

The Credit Excellence Award for the Newcomer to the Industry

  • Russell Hamblin-Boone, chief executive officer, the Consumer Finance Association
  • Gary Brooks, group credit manager, Hitachi Europe
  • Lee Birkett, chief executive officer, eMoney Union
The Credit Excellence Award for Contribution to the Industry
  • Viv D'Souza, credit scorecard analyst, Alphabet Financial Services
  • Sue Chapple, head of revenue management, EDF Energy
  • Katherine Bailey, credit manager, Valor Hospitality Europe 


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    Find Out About CCR-i in 2015

    Get Real Knowledge For Your Money


    At CCR-interactive, we understand that your time costs money, so we provide the most informative event in the industry.

    CCR-interactive is based on business and giving you the knowledge you need to help your business thrive and adapt to new requirements on compliance. A business event for business people - delegates come to learn, to do business and to find out more about the sponsors through supplier presentations, CCR-meetings and branding.

    “Can you really afford to miss CCR-interactive? If you are going to go to one conference, go to this one.”

    Find out more about attending this industry-leading event

    Awards Dinner & Charity Auction

    The day concludes with an Credit Excellence Awards Dinner, which allows sponsors and delegates to network and socialise in a relaxed, luxurious environment.

    The evening is highlighted by the Credit Excellence Awards and a charity auction, which, last year, raised £6,000 for the Poppy Appeal

    Find out more about the evening

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