CCR Interactive 2012

Opportunities still exist around the world for businesses with knowledgeable credit professionals who can take risks on the good customers and avoid the bad payers. In 2012, some of the most experienced professionals gathered to share their knowledge.

Agenda in the International Stream:

Chair - Nick Tiltman, chair, the Association of International Credit and Trade Finance Professionals

10:45 - Jacques Vincken, DS credit manager Europe, Africa & Global Commercial Retail, Shell Downstream Services International
The real added value of professional credit management during the Eurozone crisis

11:10 - Dr Sandra Frisby, associate professor, University of Nottingham
An international view of insolvency trends and their effect on trade creditors

11:35 - Company Watch

11:45 - Break

12:05 - David Thornley, group credit controller, Fort Vale Engineering
Getting credit management to the top of your company’s priority list; and how to encourage sales to buy in.

12:25 - Simon Johnson, director of UK credit management, SIG Trading
Good and poor credit risk - a model

12:50 - Creditsafe

1:00 - Lunch

2:20 - Glyn Powell, chief operating officer, Trade Finance Partners
Comparative enforcement processes in Europe and elsewhere.

2:55 - Tariq Ali, credit control manager, Advance Fuels
Developing your team.

3:25 - Break

3:45 - Jacqueline Hutton, credit manager, TES Aviation
Improving your telephone technique – how to effectively communicate with your customers.